HR and Recruitment Administrator Apprentice

Key Responsibilities

Recruitment & Screening

• Conduct initial application screening against role requirements and values.


• Carry out telephone screening interviews to assess the candidate's suitability and availability.


• Schedule interviews with candidates and members of the HR team.


• Maintain regular communication with applicants, ensuring a positive and professional candidate experience.

Safer Recruitment & Compliance

• Complete pre-employment checks in line with CQC standards and safer recruitment guidance.


• Verify Right to Work documentation and identity documents.


• Process and monitor Disclosure and Barring Service (DBS) applications.


• Assist with verifying employment references.


• Ensure all mandatory recruitment documentation is completed before employment commences.


• Support the monitoring of visa expiry dates and other compliance requirements where applicable.


• Maintain confidentiality and ensure compliance with GDPR and company policies when handling sensitive employee information.

HR Administration

• Maintain accurate employee records within the company's CRM and HR systems.


• Update personnel files, compliance records, and recruitment trackers.


• Carry out accurate data entry and ensure employee information is maintained to a high standard.

Reception & General Administration

• Welcome visitors, candidates, and professionals in a courteous and professional manner.


• Answer incoming telephone calls and direct enquiries appropriately.


• Respond to recruitment and HR enquiries via telephone and email.


• Support general office administration and undertake additional duties appropriate to the role.

Person Specification

Essential Skills & Qualities

• Excellent communication and interpersonal skills.


• Professional and compassionate approach when dealing with candidates and employees.


• Strong organisational and time management skills.


• Excellent attention to detail with the ability to work accurately.


• Ability to manage multiple priorities in a busy office environment.


• High level of confidentiality and professionalism.


• Good IT skills, including Microsoft Office (Word, Excel, Outlook) and willingness to learn HR and CRM systems.


• A genuine interest in Human Resources and the health and social care sector.


• Understanding of the importance of equality, diversity, dignity, and respect.