Data Technician Apprentice

Duties and Responsibilities:

Operational Planning:

• Support the production of daily and forward schedules for Area Supervisors using the Company's planning platform (FLS VISITOUR)


• Learn how to optimise travel time, workload distribution and colleague utilisation across the field operation


• Support the planning team in responding to day-to-day operational changes including sickness, emergencies, customer requests and business priorities


• Develop an understanding of how planning decisions balance contractual priorities, colleague wellbeing and operational efficiency


• Work alongside the Operations Planning Manager and Planning coordinator to ensure all business requirements are met by the field team


• Assist with monitoring planning performance and identifying opportunities to improve efficiency

Central Operations Support:

• Support the mobilisation of new customer contracts through planning and operational coordination


• Assist in producing operational reporting and performance analysis using Microsoft Excel


• Support continuous improvement initiatives across Central Operations


• Learn how planning software and technology support operational delivery, working alongside software suppliers where appropriate.


• Assist with maintaining operational procedures, documentation and best practice


• Support the implementation of new technologies and operational processes as part of ongoing business improvements

Collaboration and Teamwork:

• Build positive working relationships with the Operations Planning Manager, Regional Operations Managers, Area Supervisors, Account Managers and colleagues across the business


• Support colleagues by responding promptly to operational requests appropriate to the role


• Participate in team meetings, training sessions and apprenticeship learning activities


• Demonstrate a willingness to learn, seek feedback and continually develop knowledge and skills


• Support wider Central Operations activities as required

Qualifications and Skills:

Essential:

• GCSE Grade 4/C or above (or equivalent) in English and maths


• Good organisational skills with strong attention to detail


• A positive attitude with a willingness to learn and develop


• Strong communication and interpersonal skills


• Comfortable using technology and learning new systems


• Basic Microsoft Office skills


• Ability to prioritise tasks and work effectively within a team


• A proactive, flexible approach to work

Desirable:

• A Levels, T Level, BTEC or equivalent qualification


• Experience using Microsoft Excel