Apprentice Medical Receptionist
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Company: RIVERSIDE FAMILY PRACTICE
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Location: BURNLEY, BB11 2DL
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000046190
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Application Deadline Date: 04/10/2026
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Start Date: 18/10/2026
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Positions Available: 1
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Working Week: Shift pattern will vary. The opening hour of the practice are 08:00 to 18:30, Monday to Friday. The practice closes every Monday, between 1.00pm and 2.30pm for staff training.
Brief Description
We are seeking a motivated and enthusiastic Apprentice Medical Receptionist/Business Administrator to join our friendly GP surgery team. This is an exciting opportunity to gain hands-on experience within a busy primary care environment while working towards a nationally recognised qualification.
Training to be Provided
- The apprentice will undertake the Level 3 Business Administration Apprenticeship
- Day-release training takes place at Burnley College
Future Prospects
- The apprentice may secure full-time employment on successful completion of the apprenticeship
Vacancy Detail
- Welcoming and assisting patients both face-to-face and over the phone
- Booking and managing appointments using clinical systems
- Handling patient queries and signposting appropriately
- Processing repeat prescription requests and incoming correspondence
- Supporting administrative tasks including filing, scanning, and data entry
- Assisting the wider team with day-to-day operational support
You will work closely with our reception and administrative teams, gaining valuable skills in customer service, healthcare administration, and team collaboration.