ICT Apprentice
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Company: CREATIVE NETWORKS LTD
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Location: Rochdale, OL16 5EA
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Digital
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Ref: NAS-2000046480
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Application Deadline Date: 05/09/2026
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Start Date: 05/10/2026
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Positions Available: 1
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Working Week: Monday to Friday, full-time position.
Brief Description
Creative Networks UK is a growing managed service provider dedicated to delivering reliable IT solutions and outstanding customer support. We’re looking for an IT Support Apprentice who is passionate about technology, eager to learn, and ready to kickstart a rewarding career in IT.
Future Prospects
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs.
Vacancy Detail
- Provide 1st Line IT Support to our clients
- Monitor and maintain network and server infrastructure
- Handle calls, service tickets, and email requests through the Service Desk
- Deliver both remote and on-site technical support
- Respond quickly to system failures and technical issues
- Create and maintain process documentation
- Troubleshoot faults and ensure timely resolution
- Build and maintain strong client relationships
Other Information
- A full UK driving licence (on-site maintenance is required)
- Good understanding of Microsoft Windows operating systems
- Familiarity with routers, networking equipment, and troubleshooting wired/wireless networks
- Strong grasp of TCP/IP principles
- Excellent communication skills – both verbal and written
- Organised, confident, and able to manage multiple tasks