Medical Administrator Apprentice
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Company: CHURCH AVENUE MEDICAL GROUP
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Location: HG1 4HG
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Type: Apprenticeship
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Salary: £17,550.00 per year
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Sector: Business and administration
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Ref: NAS-2000046807
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Application Deadline Date: 18/09/2026
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Start Date: 28/09/2026
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Positions Available: 1
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Working Week: The surgery opening hours are 08:00 - 18:00. Shifts to be confirmed.
Brief Description
VQ Solutions are seeking a professional and motivated individual to join the team at Church Avenue Surgery. This rewarding role involves supporting both reception and administrative teams, delivering exceptional service to patients and offering essential assistance to the wider Practice team.
Training to be Provided
- You will work towards a Level 3 Business Admin Apprenticeship, delivered by VQ Solutions
- You will have a dedicated VQ Mentor and will also be supported internally by your manager
- During this apprenticeship, you will develop a portfolio, attend workshop sessions and have regular reviews
- The best part? All apprenticeship work will be completed during working hours
Future Prospects
Church Avenue Surgery offers excellent progressional routes, this could include nurse training, pharmaceutical and further operations management training.
Vacancy Detail
- Providing excellent customer service at all times when speaking with patients on the telephone and in person
- Receiving and welcoming patients upon arrival at the surgery
- Making appointments for patients via the telephone or face to face
- Training to be given in the repeat prescription process
- Arranging transport and home visits for doctors
- Ensuring all paperwork is documented in the correct format and added to patient records
- Complete the new patient process, ensure all information is documented
- Deal with and action SystmOne tasks and notifications in a timely manner
- Regularly check the Practice email inbox and take the appropriate action
Other Information
Due to the nature of this business, a high level of discretion is both expected and essential.