Apprentice Internal Sales Administrator
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Company: AIR PURIFICATION SKROLL LTD
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Location: GATESHEAD, NE11 0PZ
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000046738
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Application Deadline Date: 31/08/2026
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Start Date: 01/09/2026
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Positions Available: 1
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Working Week: Monday to Thursday - 7.30am – 3.30pm 7am- 1.30 on Friday.
Brief Description
Provide administrative support to the Internal Sales Team by processing orders, preparing quotations, maintaining customer records, and handling enquiries. Work closely with customers, suppliers, and production to ensure efficient order delivery while developing product knowledge, customer service, and commercial skills.
Training to be Provided
All training will take place in the work place.
Your training officer will visit you on a monthly basis.
Future Prospects
Full-time position upon completion of the apprenticeship for the right candidate.
Vacancy Detail
- Provide administration support to the Internal Sales Team, helping to manage customer enquiries, orders and day-to-day sales activities.
- Process customer orders accurately onto internal systems, ensuring all details are recorded correctly and communicated to relevant departments.
- Prepare and issue quotations for customers, working with internal teams to gather pricing, technical information, and lead times.
- Maintain and update customer records, price lists, product information, and sales documentation.
- Liaise with customers, suppliers, and internal departments to support smooth communication and efficient order delivery.
- Work closely with the Production Team to gain a practical understanding of manufacturing processes, products, and the technology behind the solutions supplied.
- Develop knowledge of the company’s products and services, supporting customers with accurate information and assisting with sales enquiries.
- Support the continuous improvement of sales and administrative processes, identifying opportunities to improve efficiency and customer service.
- Gain experience across different departments, developing a broader understanding of the business and how sales, production, engineering, and operations work together.
- Build professional skills in customer service, communication, organisation, commercial awareness, and technical product knowledge, with opportunities for the role to develop as experience and confidence grows.