Apprentice Bookings Coordinator

Workforce Coordination 

• Manage daily temporary staffing requests across departments. 


• Coordinate the booking and allocation of temporary workers to fill vacancies and short-term staffing requirements


• Ensure all shifts are covered in a timely and cost-effective manner

Client and Worker Liaison 

• Act as the primary point of contact for care organisations 


• Build positive working relationships with temporary workers and clients  


• Communicate shift requirements, cancellations, and booking confirmations to temporary workers


• Resolve booking issues and escalate concerns when necessary

Administrative Support 

• Maintain accurate records of bookings, worker details, and attendance


• Update workforce management systems and databases

Compliance and Governance 

• Prior to booking ensure all temporary workers meet required compliance standards, including right-to-work documentation, training, and relevant clearances


• Monitor agency compliance against contractual requirements


• Support audits by maintaining accurate staffing records


• Adhere to data protection and confidentiality requirements

Customer Service 

• Provide a professional and responsive service to managers and temporary workers


• Respond to staffing requests and enquiries promptly