Business Admin Apprentice

Main Duties and Responsibilities

• To be accountable to a supervisor but organise own work to complete tasks on time following agreed instructions and procedures, ensuring that deadlines are met and work time is used effectively.


• To respond to customer enquiries by email and telephone for example taking bookings and providing standard verbal and written responses to the required standard.


• To carry out a range of administrative and clerical duties which could include:
  
  
  
  • undertaking standard interrogation and interpretation of data for use by others
  
  
  • creating and formatting documents, for example spreadsheets, simple databases, mail merge documents and powerpoint presentations
  
  
  • responsibility for effective file management including storage, retrieval and location
  
  
  • entering data to established systems, checking for accuracy and logic, identifying errors and ensuring output is to the required standard, enabling accurate and timely reports to be run
  
  
  • receiving and balancing financial transactions and producing reports in line with agreed procedures and processes
  
  
  • organising meetings and taking minutes ensuring these are accurate with agreed actions
  
  
  • providing customers with standard information in response to internal and external enquiries, face to face, by letter, email or via other electronic systems
  
  
  • cash handling, receipting cheques and recording such transactions in line with agreed procedures and processes
  
  
  • being responsible for stock control and requesting supplies, raising orders for limited amounts
  
  
  
  


• To gather evidence and prepare for submission a portfolio of evidence demonstrating that the competence, performance, knowledge and other criteria have been met for NVQ Level 3 in Business Administration.


• To attend regular progress review meetings for guidance, encouragement and support and be involved in the evaluation of the apprentice scheme to inform its future development.


• To be flexible, in relation to approach to work commitments and tasks.

Health & Safety
Employees are required to work with their employer to ensure a working environment which is safe and without risks to the health, safety and welfare of employees, and others who may be affected, in accordance with the Health and Safety at Work Act, associated regulations and the Corporate Health and Safety Policy.

FOOTNOTE

This Job Description summarises the major responsibilities of the post.  It is not intended to exclude other activities, nor future changes from the post holder’s responsibilities.