Customer Service Apprentice
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Company: Dachser LTD
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Location: Northampton, NN4 7HT
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Type: Apprenticeship
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Salary: £22,568.00 per year
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Sector: Sales, marketing and procurement
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Ref: NAS-2000047279
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Application Deadline Date: 31/10/2026
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Start Date: 09/11/2026
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Positions Available: 2
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Working Week: Full-time Monday - Friday 08:30 - 17:30. (May be required to perform alternate shift due to departmental needs). 1-hour lunch break.
Brief Description
As Customer Service Apprentice, you will work as part of the Service Team who are responsible for the monitoring and administration of shipments, ensuring the deliveries are made on time. You will liaise regularly with customers, overseas offices, partners or agents.
Training to be Provided
Customer Service Specialist Level 3.
Future Prospects
Subject Matter Experts/Leaders/Managers/Business Improvement/Trainers/Global Job Opportunities.
Vacancy Detail
You will be responsible for administering associated paperwork, which documents the nature of the goods being exported or imported and that they are legal and legitimate.
- To work with the customer to provide the best service available within the time constraints provided
- To create a relationship with customers and suppliers and be able to inform customers of any deviations to the plan
- Liaise by telephone/email/with partners/customers and other departments and
- General administration duties including order entry and customs administration
- Support the business with any additional tasks as required
- Maintain a team-oriented atmosphere