JCA 2027 Apprentice Activity Instructor
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Company: JCA Adventure
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Location: Shrewsbury, SY5 7AU
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Health and science
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Ref: NAS-2000050320
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Application Deadline Date: 15/11/2026
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Start Date: 04/01/2027
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Positions Available: 37
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Working Week: Full-time 40 hours per week, including evenings & weekends
Brief Description
If a traditional 9 to 5 office job isn't for you, this apprenticeship could be the perfect fit. Over 10 months, JCA will provide all the training, support and industry-recognised qualifications you need to become a confident Activity Instructor and build a career in the outdoor industry.
Training to be Provided
JCA works in partnership with Shrewsbury College, combining practical, hands-on experience with structured learning and support.
With over 40 activities on offer, no two days are the same. You'll be trained to deliver a wide range of activities, leading groups through exciting experiences and helping them grow in confidence while creating unforgettable memories.
On completion, you'll achieve a Level 3 qualification in Outdoor Activity Leadership, with opportunities to gain additional qualifications including Fencing Leader, FSRT & Paddle Sports Instructor, GB Archery, First Aid and NPLQ.
Future Prospects
On completion, you'll achieve a Level 3 qualification in Outdoor Activity Leadership, with opportunities to gain additional qualifications including Fencing Leader, FSRT & Paddle Sports Instructor, GB Archery, First Aid and NPLQ. You'll also have the opportunity to return the following year as a Seasonal Activity Instructor with progression opportunities to grow into a Senior Instructor.
Vacancy Detail
You will play a central role in each group's stay, delivering safe, fun and engaging activity sessions in a residential setting. You'll help create memorable experiences for guests, ensuring every session is delivered with enthusiasm, professionalism and care.
Activity Delivery & Quality:
- Deliver all activities to your group in line with JCA’s standards
Adapt your delivery style to suit the needs, abilities, and dynamics of different guest groups - Ensure all activities are run safely, enthusiastically, and with a focus on guest engagement
- Prepare and maintain equipment and activity bases to ensure readiness and safety
Safety & Compliance:
- Follow JCA’s safety policies and operational guidelines during all sessions
- Assist in the prevention, response, and reporting of incidents, accidents, and safeguarding concerns
- Provide first aid support when required
Customer Experience:
- Create a welcoming and inclusive environment for all guests
- Build rapport with groups to enhance their experience and encourage participation
- Respond to guest queries and concerns professionally and empathetically
- Support the collection of feedback to help improve future delivery
Team Collaboration:
- Work closely with fellow instructors and team leaders to ensure smooth daily operations
- Attend training sessions and team briefings to stay informed and prepared
- Procedures during busy periods and contribute to a positive team culture
Other Information
- As this role involves working with children, we follow safer recruiting practices
- We are required to obtain references and an Enhanced DBS check prior to employment (we cover the cost and organise it for you)
- You will be required to provide referee details and a selection of ID documents such as a Passport or Full Birth Certificate
- You'll be enthusiastic, passionate about the outdoors, and enjoy working with children and young people
- Due to the nature of the role, applicants must be aged 18 or over