Apprentice Medical Receptionist
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Company: MAYFLOWER MEDICAL CENTRE
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Location: CO12 4EX
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Sales, marketing and procurement
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Ref: NAS-2000051021
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Application Deadline Date: 31/10/2026
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Start Date: 09/11/2026
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Positions Available: 1
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Working Week: Monday to Friday, times to be confirmed. 30 minute/one-hour lunch breaks each day.
Brief Description
We are looking to recruit a Apprentice Medical Receptionist to join our incredible, hard working administration team. The role will involve communicating with our patients over the telephone, face to face and through our digital platform askmyGP. The confidential nature of the position will require a high level of trust and understanding.
Training to be Provided
- The apprentice will be working towards the Customer Service Practitioner Level 2 Apprenticeship Standard
- Delivered in the workplace via online training with Colchester Institute
Future Prospects
- The opportunity to apply for a permanent role and career progression within the NHS into other administration roles or a clinical route
Vacancy Detail
Day to day role responsibilities will include:
- Greet our patients with kindness and understanding
- Answer the incoming calls swiftly
- Offer guidance to our patients face to face as they present at the front desk
- Use of multiple IT systems including our digital platform askmyGP and the EMIS clinical system,
- Ensure clear and accurate entries are documented in our patients medical records.
- Listen carefully and be understanding to our patients needs
- Communicate well with colleagues
- Build good relationships with colleagues
- Complete all tasks to a high standard
- Scanning documents accurately to medical records
- Attend practice meetings as required
- Keep your working area clear and tidy
Other Information
- This role will involve spending long periods of time at a computer
- A DBS check will be required and the cost of this will be covered by the practice