Commercial & Administration Apprentice
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Company: Oldbury United FC
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Location: Rowley Regis, B65 0RR
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000053505
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Application Deadline Date: 30/10/2026
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Start Date: 01/11/2026
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Positions Available: 1
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Working Week: Monday – Friday 9:00am – 3:30pm
Brief Description
As a Commercial & Administration Apprentice at Oldbury United FC you will be key to connecting our customers with the club, understanding their needs and desires. Along side this you will undertake administration tasks vital to the running of the club.
Future Prospects
Permanent Employment
Vacancy Detail
- Respond to customer enquiries by telephone, email, social media and in person
- Provide professional and friendly customer service to players, parents, customers, sponsors and visitors
- Follow up new enquiries and prospective customers
- Maintain and update the club's CRM/customer database
Record leads and track them from initial enquiry through to booking, registration or enrolment - Support recruitment for the Football & Education Programme, including contacting prospective students and parents and arranging trials
- Process football registrations, memberships and programme enquiries
- Promote the club's development sessions, holiday camps and other football programmes
- Manage and follow up function-room and venue-hire enquiries
- Arrange venue viewings and support the booking process
- Support ticket sales and bookings for club events
- Identify potential local sponsors and commercial partners
- Maintain records of existing sponsors and assist with renewals
- Prepare quotations, booking confirmations and basic commercial Documents
- Support invoicing, payment tracking and general financial administration
- Assist with membership and subscription administration.
- Produce basic weekly and monthly reports covering enquiries, bookings, conversions and sales activity
- Work closely with the Content & Marketing Apprentice to follow up leads generated through social media campaigns
- Assist with email campaigns and communications to customers and members
- Support matchday, community and club events when required
- Help maintain organised electronic and physical filing systems
- Handle customer information appropriately and follow UK GDPR requirements
- Follow club policies relating to safeguarding, equality, health and safety and confidentiality
- Attend apprenticeship training and complete the required coursework and development activities
- Undertake other reasonable administrative and commercial duties that support the growth of Oldbury United FC