Customer Service Apprenticeship
-
Company: GALLAGHER SECURITY EUROPE LIMITED
-
Location: ENGLAND, CV34 6XZ
-
Type: Apprenticeship
-
Salary: £16,990.00 per year
-
Sector: Sales, marketing and procurement
-
Ref: NAS-2000053530
-
Application Deadline Date: 09/11/2026
-
Start Date: 10/11/2026
-
Positions Available: 1
-
Working Week: Monday- Thursday 8.30am- 5.00pm & Friday 8.30am- 4.00pm with a half hour lunch break.
Brief Description
This role combines customer service, reception, and business admin responsibilities, making it ideal for someone who enjoys interacting with people while developing valuable commercial and organisational skills. As the face of Gallagher, you will play a key role in creating a welcoming and professional environment.
Training to be Provided
- The apprenticeship will be delivered with a blend of onsite and online meetings with the apprentices assessor every 4-6 weeks until completion of the apprenticeship
Future Prospects
- A recognised apprenticeship qualification
- Practical experience across customer service and business
operations - Exposure to a global technology business
- Ongoing support, coaching, and development
- Opportunities for future career progression within Gallagher
- Experience working with customers and colleagues across
the UK and Euro
Vacancy Detail
- Welcome visitors, customers, and guests to the Gallagher
office in a professional and friendly manner - Manage the reception area and customer experience
facilities, ensuring they are well-presented at all times - Escort visitors and assist with sign-in procedures where
required - Answer and direct incoming telephone calls professionally
- Support customer and partner training events, meetings, and
workshops - Act as a positive ambassador for the Gallagher brand
- Administration Support
- Provide general administrative support to various business
departments - Organise and maintain electronic and paper filing systems
- Prepare meeting rooms and training facilities
- Order lunches, refreshments, and catering for meetings,
training sessions, and customer events - Assist with diary coordination and meeting arrangements
- Support data entry, reporting, and document preparation
using Microsoft Office applications - Business Operations Support
- Assist with a variety of operational and office processes
- Help coordinate office supplies and general building
administration activities - Support record keeping and document management
- Participate in continuous improvement activities and
business projects - Carry out additional administration duties as required by the
team