Apprentice Medical Secretary

Secretarial Duties:

• Type letters, reports and other documents as required by the partners, Practice manager and other team members


• Create referrals and basic TWIMC letters from patient notes


• Liaise with hospital and community departments regarding patient care, appointments, etc.


• Process all referrals and forward to appropriate departments


• Ensure telephone enquiries are dealt with in a courteous and timely manner and take messages as appropriate


• Manage all insurance forms, medical reports, benefit forms, private medicals and other non-NHS funded work


• Invoice for non NHS funded work and maintain log


• Maintain and action referrals database on E-referral service, including referrer action required list and awaiting booking and acceptance list


• Monitor advice and guidance requests


• Co-ordinate issue of death certificates and cremation paperwork


• Co-ordinate and liaise with cemetery office for medical referee cremation paperwork


• Co-ordinate and liaise with patient relatives, Gp?s, coroner?s office the MES service for death certificate paperwork


• Provide safeguarding admin support to safeguarding leads


• Take notes and attendance log at Practice meetings when required


• Undertake photocopying / filing as required

 Administration Duties:

• Action tasks as required


• Maintain audit data regarding hospital DNAs


• Monitor progress of 2 week cancer referrals and weekly audit


• Participate in providing holiday / sickness cover for scanning, and other admin or reception duties as required