Medical Receptionist Apprentice
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Company: THE APPLES MEDICAL CENTRE
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Location: DORSET, DT9 3DG
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000055402
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Application Deadline Date: 21/10/2026
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Start Date: 02/11/2026
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Positions Available: 1
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Working Week: Tuesday: College Study of 4.5 hours. Wednesday - Friday: 8.5 hours per day on reception.
Brief Description
Join our medical reception team as the first point of contact for patients, providing a friendly and professional service both face to face and via telephone/email. You will support the smooth running of the practice by carrying out a range of administrative duties, managing enquiries, and ensuring excellent customer care at all times.
Training to be Provided
The apprenticeship training is delivered through a combination of workplace learning and regular college attendance. This training will teach you the knowledge, skills and behaviours set out in the Business Administration Apprenticeship Standard. On completion the apprentice will receive a Business Administration Level 3 qualification.
Future Prospects
- Potential to keep the apprentice on in employment if they are the right fit for the surgery.
Vacancy Detail
- Answering the telephone
- Greeting patients who come to the surgery
- Monitoring reception email inbox
- Occasionally phoning patients to offer an appointment/change appointment/booking for seasonal health champaigns
- Liaising with outside health care professionals
Other Information
You MUST be prepared to commit to your work and training for the duration of the apprenticeship. In some cases, you may be required to have a telephone interview with Yeovil College prior to your application being passed on. If a suitable candidate is found prior to the advertised closing date, it may close earlier so please apply early to avoid disappointment.