Customer Service Apprentice & Social Media Support
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Company: SEARCH IT LOCAL LTD
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Location: SIDCUP, DA14 6ES
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Type: Apprenticeship
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Salary: £15,392.00 per year
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Sector: Business and administration
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Ref: NAS-2000055867
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Application Deadline Date: 15/10/2026
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Start Date: 26/10/2026
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Positions Available: 1
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Working Week: Monday to Friday. Shifts to be confirmed.
Brief Description
During this apprenticeship you will have the opportunity to develop your customer service skills while gaining hands-on experience supporting our customers and social media channels. You’ll learn how to communicate with customers, handle enquiries, create engaging social media content and support the wider team with day-to-day tasks.
Training to be Provided
- Work-based training with an assigned tutor. No need to go to another location, e.g. college
Future Prospects
- Progression into a full-time role
Vacancy Detail
- Communicating with clients by phone, email and WhatsApp
- Following up for website content, photographs, logos and other information
- Organising client files, photographs and project assets
- Keeping client and project records up to date
- Helping track outstanding actions and project progress
- Passing information between clients and our internal teams
- Supporting general project and administrative tasks
- Helping the social media team research, prepare and organise content
- Sourcing suitable photographs, information and content ideas
- Assisting with scheduling and managing social media content alongside our Social Media specialist
- Assisting with content creation for social media channels
Other Information
- Must be comfortable on the phone, this will be a big part of the role