Quickco Parts Advisor Apprenticeship
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Company: Hatfields JLR
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Location: Manchester, M32 0ZF
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Sales, marketing and procurement
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Ref: NAS-2000055997
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Application Deadline Date: 14/10/2026
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Start Date: 18/10/2026
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Positions Available: 1
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Working Week: Mon-Fri 40 hours per week 8:30am-5pm
Brief Description
At Quickco, you’ll be part of a fast-paced and dynamic environment where innovation, collaboration and fresh thinking are encouraged. As a growing specialist business within Lithia UK and part of a global automotive organisation.
Training to be Provided
Candidates will work towards achieving Level 2 Customer Service Practitioner apprenticeship standard. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications. https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Level 2 Customer Service Practitioner apprenticeship standard,
Standard Training will include:
- Nationally recognised qualifications
- IMI level 2 Certificate in Customer Service for the Automotive Industry
- ATA Accreditation Customer Service Advisor
- Bespoke Hyundai certified training
- Regular in dealer review and assessment visits
- Functional skills if needed
Future Prospects
On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k.
Vacancy Detail
The Customer Service Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Duties will include:
- Working with customers to meet their requirements and giving advice on additional parts and services
- Matching orders against stock items and sourcing parts, while offering competitive prices
- Working as a team and independently to reach set goals and KPIs
- Delivering fantastic customer service while remaining efficient and focused on your tasks
- Incoming and outgoing call handling, face-to-face transactions, and IT-based communications
- Managing goods in and out
- Working with suppliers, placing orders or returns and processing paperwork accurately
- Working to a high level of customer service at all times and remain courteous and police to customers