Business Administration Apprentice
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Company: SMS Coaching- SMS Central
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Location: Manchester, M16 9NH
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Type: Apprenticeship
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Salary: £16,640.00 per year
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Sector: Business and administration
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Ref: NAS-2000056821
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Application Deadline Date: 01/11/2026
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Start Date: 09/11/2026
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Positions Available: 1
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Working Week: Monday to Friday, term time only. 8:30am - 4:30pm, with a 20-minute paid lunch.
Brief Description
An opportunity to begin a career in business administration. You will provide day-to-day administrative support to the school team, communicate with parents, professionals and visitors, and help keep school processes organised. You will gain practical experience across administration, customer service, attendance, events and communications.
Training to be Provided
The successful candidate will work towards the Business Administrator Level 3 Apprenticeship Standard with Rochdale Training. Training will be delivered through work-based learning, with support from an experienced tutor and opportunities to develop the knowledge, skills and behaviours required for the role.
Training will be delivered in the workplace in partnership with Rochdale Training.
Future Prospects
Successful completion of the apprenticeship may lead to an opportunity for permanent employment and further progression within administration or education support roles, subject to business needs and performance.
Vacancy Detail
- Provide general administrative support to the Headteacher, Senior Leadership Team and wider school team.
- Record and maintain accurate daily staff and student attendance information.
- Use school management and administrative systems, including SIMS, as required.
- Support transport bookings and liaise with transport providers.
- Provide professional customer service within the school office.
- Respond to telephone calls, emails, visitors and routine enquiries, directing them appropriately.
- Support communications with parents, schools and other professionals.
- Assist with admissions administration and maintain accurate records.
- Support examination administration under the direction of the Exams Officer.
- Prepare letters, reports, documents and other high-quality administrative materials.
- Assist with diary management, appointments and confidential correspondence.
- Take minutes at meetings when required and support meeting arrangements.
- Help organise school events, awards and presentation evenings.
- Proofread school documents and support production of the school newsletter.
- Order stationery and resources and help maintain appropriate stock levels.
- Respond to or appropriately direct enquiries received through social media.
- Support the SEN team with administration, including preparation of documents for meetings such as EHCP reviews and PEPs.
- Maintain confidentiality, data protection and safeguarding standards at all times.
- Carry out other reasonable administrative duties appropriate to the role and apprenticeship.
Other Information
- Good written and verbal communication skills
- Good IT skills and confidence using digital systems
- Good organisation and attention to detail
- Ability to prioritise tasks and manage time effectively
- Professional customer service skills
- Ability to handle information accurately and confidentially
- Willingness to learn new systems and processes
- Confident, reliable and professional
- Friendly and approachable
- Organised and proactive
- Trustworthy and able to maintain confidentiality
- Positive attitude and willingness to learn
- Able to work independently and as part of a team
- Patient and respectful when communicating with young people, families and professionals