ICT Support Technician Apprentice
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Company: BEECHFIELD BRANDS LTD
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Location: BURY, BL9 5AQ
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Digital
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Ref: NAS-2000055859
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Application Deadline Date: 28/10/2026
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Start Date: 28/11/2026
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Positions Available: 1
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Working Week: Monday to Friday, 9.00am - 5.00pm.
Brief Description
As a member of the IT team, you will support the IT Administrator to provide an efficient and reliable service to approximately
50 users both onsite and working remotely. You will be an integral member of the team, and a key player in the day-today activities to ensure we deliver great products to our customers.
Training to be Provided
Information Communications Technician Level 3.
Future Prospects
Your earnings can increase over time with an apprenticeship.
Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs.
Vacancy Detail
- Deal with day-to-day IT support requests from users via phone, email, and Microsoft Teams whilst providing excellent customer service
- Support both Windows & Mac hardware/software including iOS mobile devices
- Supporting our Enterprise resource planning (ERP) software
- Meeting room and desk setup/support - AV, ethernet cabling
- Various administration duties including - updating asset systems, organising, and tidying computer & accessories storage areas
Other Information
- An enthusiastic outlook
- A creative nature
- Good communication skills
- Self-motivation
- A positive attitude and team player