Operations Coordinator - Business Administrator Apprenticeship
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Company: ASSOCIATED TELECOM LIMITED
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Location: Telford, TF3 3BD
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Type: Apprenticeship
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Salary: £16,000.00 per year
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Sector: Business and administration
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Ref: NAS-2000057356
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Application Deadline Date: 30/10/2026
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Start Date: 01/11/2026
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Positions Available: 1
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Working Week: 37.5 hours per week, Monday to Friday.
Brief Description
Join Associated Telecom, a leader in innovative business solutions! Be part of a dynamic, passionate team in the fast-paced world of telecommunications. Develop your skills in a supportive, collaborative environment while contributing to exceptional customer service. If you value collaboration, integrity, and growth, apply now!
Training to be Provided
An apprenticeship includes regular training with a college or other training organisation. Off-the-job training will follow the time allocations outlined in the Occupational Standard.
Future Prospects
- You will receive training on the telecoms industry and, once confident in certain aspects, will undergo technical accreditation training to get a full understanding and qualification of the systems and partners with which we work alongside.
- Cross communicating between UC Support and Sales where needed to ensure we deliver the customer’s expectations.
- The role has the potential of growing into its own role or the chance of progression throughout the sub-departments within the Unified Communication department (help desk, project managers, etc).
Vacancy Detail
- Updating spreadsheets in line with order progression and attending meetings with Project Managers to ensure they are updated accordingly.
- Conduct billing admin such as first bill checks and dealing with billing queries.
- Complete any 3rd party Lease tasks, such as obtaining Certificates of Acceptance, purchase orders, creating invoices and any other adhoc tasks relating to obtaining funding.
- Taking ownership of reports and ensuring they are delivered to the Senior Leadership Team accordingly
- Complete credit control tasks for the business across all departments.
- Work closely with consultants and project coordinators, to ensure that deals are moved out of passed back to sales.
- Work with customers, internal and external, to resolve issues and ensure they have a positive experience when dealing with us.
- Provide cover to other areas in operations departments where needed.
- Work on special projects as designed from time to time.
- Conduct re-costs on deal where applicable and ensure reports are kept up to date.
- You may also be required to undertake other duties as the company may from time to time reasonably require.
This list is not extensive.