Customer Service Apprenticeship - Kings Heath Specsavers
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Company: SPECSAVERS OPTICAL SUPERSTORES LIMITED
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Location: Birmingham, B14 7LG
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Type: Apprenticeship
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Salary: £16,684.80 per year
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Sector: Sales, marketing and procurement
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Ref: NAS-2000057523
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Application Deadline Date: 26/10/2026
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Start Date: 09/11/2026
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Positions Available: 2
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Working Week: Days and shifts to be confirmed - full-time to include weekend working.
Brief Description
Become an apprentice in our store and you’ll have everything you need to truly realise your potential - with experience in a full-time role and the support of a global brand, all whilst earning a real wage. You'll be giving customers top-notch advice and dealing with their orders.
Training to be Provided
- Level 2 Customer Service Practitioner
- English and maths Functional Skills if necessary
- How training will be delivered is to be confirmed
Future Prospects
- At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles
Vacancy Detail
- Giving customers top-notch advice
- Giving customers a warm welcome to the store
- Dealing with orders
- Efficiently answer telephone calls to the store
- Advising customers their hearing aids/glasses are ready or delayed as appropriate
Other Information
Before applying, please bear in mind the salary and check that you are able to travel to the store location on a daily basis. This is an entry level position, you must not have worked in the customer service sector before.