Business Administration Apprentice

Onboarding Support and Contractor Care:

• First Point of Contact: Be a friendly, helpful face for our contractors, answering their day-to-day questions quickly over the phone and by email


• Getting Contractors Ready: Learn the different setup steps for candidates depending on how they get paid and what the client needs including registration forms, Right to Work (RTW) checks using YOTI, and portal setups


• Using Bullhorn: Learn how to route candidates through the right setup pathways in our database system (Bullhorn)


• Tracking Progress: Keep an eye on setup deadlines so contractors get paid on time. Use system reports and automated updates (Herefish) to see where candidates are in the process


• Friendly Chasing: Reach out to contractors or teammates to collect any missing paperwork, and keep candidates updated if anything is taking a bit longer

Checking Documents, Rules and Keeping Data Clean:

• Checking Paperwork: Double-check submitted forms to make sure everything is filled out correctly before placement start dates


• Organised Filing: Use the right file names and save documents safely in the right spots (Bullhorn and shared folders)


• Following Data Rules: Keep candidate information private and secure, following GDPR and document retention rules


• Asking for Help: Pass any tricky document issues or compliance questions along to the Contractor Care Manager

Helping Leavers and Extending Contracts:

• Wrapping Up Roles: Keep track of when contractor placements are ending and update their status in Bullhorn promptly


• Payroll Updates: Let the Payroll team know when someone finishes a role so payments stop at the right time


• Contract Extensions: Update Bullhorn when contracts get extended, send out official extension letters and emails, and update team spreadsheets

Finding Candidates and Sourcing Support:

• Finding Great People: Help attract candidates by checking daily job board alerts (like CV-Library Watchdogs) and using search techniques to find active job seekers


• Building Pipelines: Help sort and group candidate profiles in Bullhorn before handing them over to our recruitment consultants


• Reaching Out: Help run automated message campaigns and keep an eye on candidate responses

Industry News and Improving How We Work:

• Spotting Opportunities: Keep an eye on regional news and Google Alerts for new business projects, research key company decision-makers, and add leads to Bullhorn


• Sharing Ideas: As you get comfortable in your role, share any ideas you have on how we can make our everyday office tasks smoother!

Everyday Office Support (When You Have Extra Time):

• General Admin: Help file registration forms and completed onboarding packets


• Team Support: Pitch in with central email inboxes, timesheet questions, answering phone calls, keeping shared drives tidy, and helping out the wider compliance and payroll teams