Business & Personnel Administrator Apprentice
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Company: WCM (NATIONAL) LTD
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Location: PRIORY PARK, HU13 9PB
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000058208
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Application Deadline Date: 26/10/2026
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Start Date: 27/10/2026
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Positions Available: 1
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Working Week: Monday to Friday, 8am-4pm.
Brief Description
WCM National Limited is hiring a Business & Personnel Administrator Apprentice! You’ll gain genuine workplace experience, develop valuable professional skills, and get insight into how different areas of a successful business work together.
Training to be Provided
The Level 3 Apprenticeship in Business Administration includes:
- Level 3 Apprenticeship in Business Administration
- Level 2 Functional Skills in Mathematics (if applicable)
- Level 2 Functional Skills in English (if applicable)
You will attend a half-day training session with HBTC, where you will develop your business administration knowledge and skills, and work towards any required Functional Skills qualifications (where needed). Additional off-the-job training and an End Point Assessment will also form part of the apprenticeship.
Future Prospects
This apprenticeship offers an excellent opportunity to develop valuable skills, knowledge, and workplace experience. Upon successful completion, there may be opportunities for permanent employment, career progression within the company, or progression onto higher-level qualifications or further education.
Vacancy Detail
- Answer incoming telephone calls and emails from customers, engineers, and suppliers.
- Log service calls and maintenance requests accurately onto their systems.
- Provide customers with updates on their service requests.
- Liaise with engineers to coordinate call-outs, repairs and follow-ups.
- Assist with scheduling planned maintenance visits.
- Develop your confidence and professionalism when communicating with customers and colleagues.
- Update and maintain service records and job sheets.
- File and organise physical and digital documentation.
- Assist with generating invoices and processing purchase orders.
- Accurately input information into the CRM and job management systems.
- Support stock control and parts ordering when required.
- Assist with general administration across the business.
- Learn how to manage engineer diaries and route planning efficiently.
- Support colleagues with ad-hoc administrative tasks and projects.
- Attend team meetings and contribute ideas for improving processes.
- Shadow different departments to gain a well-rounded understanding of how the business operates.
- Build strong working relationships with colleagues, customers, and suppliers.