Customer Service Advisor Apprentice (NFU Mutual Buckinghamshire)
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Company: J BLOOMER H LANFORD , MARK WHEELER, MARK RYDER.
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Location: Buckingham, MK18 1JD
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Type: Apprenticeship
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Salary: £16,640.00 per year
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Sector: Legal, finance and accounting
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Ref: NAS-2000058501
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Application Deadline Date: 30/10/2026
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Start Date: 30/11/2026
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Positions Available: 4
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Working Week: Monday - Friday, 9am - 5.30pm
Brief Description
Work with customers over the phone and by email to offer insurance solutions varying business and personal needs.
Training to be Provided
- Insurance Professional Level 4
- CII Dip in Insurance - through the apprenticeship, delivered by Davies remotely
- Licenced in NFU Mutual Products
- Training will be office based through our inhouse learning portal
- Could be either once a week or block
Future Prospects
Permanent member of the team.
Vacancy Detail
- Processing midterm adjustments and changes to client records and policies ensuring the highest possible levels of customer service
- Probing for gaps in cover that could leave a client open to a claim and making relevant recommendations to ensure that they are fully protected
- Generating leads and new business through consistent cross selling and customer service
- Meeting all monthly, quarterly and annual KPIs and targets
Other Information
DBS basic check.