Apprentice Customer Consultant
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Company: KBA Financial Services
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Location: Nantwich, CW5 5AH
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Type: Apprenticeship
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Salary: £19,747.00 per year
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Sector: Sales, marketing and procurement
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Ref: NAS-2000057493
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Application Deadline Date: 23/10/2026
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Start Date: 06/11/2026
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Positions Available: 1
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Working Week: Monday to Friday 9am - 4:30pm plus 30 mins for lunch. Every other Saturday 9:30am – 12pm on rota basis e.g. 1x per month
Brief Description
This is an exciting opportunity for someone looking to start a career within financial services. You will learn all aspects of working within a busy Building Society Agency, delivering outstanding customer service whilst developing the skills required to become a fully competent Banking Consultant.
Training to be Provided
In-house training plus the candidate will follow a Level 2 Apprenticeship programme and study towards a Level 2 Customer Service qualification. This training will be structured and delivered by Cheshire College – South & West. If the candidate does not hold GCSE grades A-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skills in the relevant subject
Future Prospects
The role offers genuine opportunities in financial services. Learning from an experienced team and an opportunity to do future qualifications including those from the college. It will also provide the successful candidate with lots of transferrable skills.
Vacancy Detail
Key responsibilities include:
- Welcome every customer professionally
- Complete cash transactions accurately
- Learn to balance and operate a cash till
- Open savings accounts
- Help customers with online and telephone banking
- Promote appropriate products and services
- Book appointments for advisers
- Complete administration accurately
- Follow all compliance and security procedures
Other Information
Please note - due to the sensitive and confidential information which will be handled in this role, candidates must be 18 years or older.