Administration Assistant - Level 2 - Apprenticeship
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Company: THE PENDERELS TRUST LIMITED
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Location: Hartlepool, TS24 7QT
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Business and administration
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Ref: NAS-2000058579
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Application Deadline Date: 30/10/2026
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Start Date: 16/11/2026
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Positions Available: 1
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Working Week: Monday - Friday – 9:00-4:30
Brief Description
We are looking for an apprentice administrator to provide administrative support to our Hartlepool team. The successful candidate will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs nationwide. We also hold Investors in People gold accreditation.
Training to be Provided
- The apprentice will work towards a Level 2 Assistant Administrator Apprenticeship, we operate the course on a day release basis; this will be a Wednesday.
- We have sessions delivered between 9.00-5.00 as well as self-study time to complete tasks issued.
- This will operate as mainly classroom -based delivery, but with remote sessions via MS Teams once a month.
- Observations in the workplace also need to take place.
- Apprentices are required to complete Off The Job which constitute college hours as well as development of knowledge, skills and behaviours in the workplace.
Future Prospects
- Full-time employment with Penderels Trust.
Vacancy Detail
Your main duties will include:
- Providing a professional customer service experience to all callers on behalf of the Hartlepool team.
- Providing clerical support to all staff including production of letters and other paperwork, producing invoices, minuting meetings and providing recruitment support.
- Managing an internal database, including the uploading of new referrals and other relevant documentation.
- Producing accurate statistics and reports.
- Receiving and recording all incoming/outgoing mail.
- Monitoring and replenishing office stationery stocks.
Other Information
- Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook).
- Ability to input and maintain accurate data records.
- Ability to manage workload effectively.
- Ability to work as part of a team and on own initiative.
- Ability to work flexibly and to deadlines.
- Ability to produce business correspondence to a high standard