Office Administrator Apprentice
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Company EMMAUS UK
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Provider STAFF SELECT LTD
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Location EDGBASTON, B15 1TR
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Type Apprenticeship
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Salary Apprenticeship Minimum Wage
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Sector Business and administration
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Ref NAS-2000059151
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Application Deadline Date 20/11/2026
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Start Date 23/11/2026
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Positions Available 1
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Working Week Monday to Friday 09:00 - 17:00 Hybrid - working from home with one day per week in office
Brief Description
Emmaus UK is seeking an Office Administrator Apprentice to deliver essential admin support for the team, enabling our charity to help people overcome homelessness and regain independence. You will gain practical experience in office management, customer service, and organisational workflows while managing incoming enquiries.
Training to be Provided
- Business Administration Level 3
- Functional Skills maths/English if required
- Training to be delivered within the working environment
- Online portfolio
Future Prospects
Completing your apprenticeship provides a strong foundation for a career in the charity sector or wider corporate world, opening paths to a permanent Office Administrator role at Emmaus UK or future progression into administrative, executive support, or customer service roles across various sectors.
Vacancy Detail
- First Point of Contact: Act as the primary contact for general phone and email enquiries, delivering a professional initial impression and routing queries or signposting service users to the appropriate support
- Stakeholder Support & Complaints: Respond to stakeholder queries, troubleshoot routine issues, and administer complaints promptly in line with EUK's Complaints Procedure
- Office & Equipment Management: Maintain office supplies, ensure office equipment remains fully operational, and manage the purchasing, provision, and tracking of equipment for staff and new starters
- Post & Deliveries: Handle incoming and outgoing post, including arranging couriers as required
- Compliance & Data Security: Ensure adherence to office policies and procedures, including Health & Safety guidelines and the secure disposal of confidential waste
- General Administration: Assist EUK teams with core administrative tasks, including document filing, scanning, and maintaining up-to-date contact dMeeting & Event Logistics: Support meeting coordination by booking venues and arranging catering and refreshments when required
- Meeting & Event Logistics: Support meeting coordination by booking venues and arranging catering and refreshments when required
- HR Administrative Support: Assist the HR team with onboarding tasks, including gathering details from new starters and updating internal systems