IT Cloud Support Apprentice
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Company INSPIRE ATA LIMITED
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Provider QA LIMITED
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Location Dereham, NR20 3AX
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Type Apprenticeship
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Salary Apprenticeship Minimum Wage
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Sector Digital
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Ref NAS-2000059180
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Application Deadline Date 11/11/2026
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Start Date 18/11/2026
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Positions Available 1
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Working Week Monday to Thursday 8am – 4pm, early finish on Friday 3:30pm.
Brief Description
You will help maintain and support the IT infrastructure across the school and assist with wider support across the Enrich Learning Trust where required. You will ensure consistent access to the school’s network and internet, maintain cybersecurity standards, and support staff and students with IT-related queries.
Training to be Provided
The programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.
Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, well-being, and readiness for assessments.
Future Prospects
Upon successful completion of the apprenticeship, there may be opportunities for full time employment within Dereham Neatherd High School or across the Enrich Learning Trust.
Vacancy Detail
- Provide first-line support for IT issues and service requests via the central helpdesk
- Install, configure, and maintain hardware, software, and network systems
- Monitor and maintain network security, ensuring compliance with data protection and GDPR regulations
- Set up new users, manage accounts, and remove access when staff or students leave
- Support the maintenance and repair of IT equipment, printers, and classroom devices
- Assist with routine system backups and ensure network stability across the school
- Provide technical assistance for audio-visual equipment and school events
- Contribute to IT projects and upgrades across the Trust
- Support cybersecurity awareness and promote safe digital practices among staff and students
- Uphold safeguarding responsibilities and maintain confidentiality at all times
Other Information
Need to be a car driver and have access to your own vehicle.