IT Support Technician Apprentice
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Company: THE FOUR STONES MULTI ACADEMY TRUST
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Location: Kidderminster, DY14 8PE
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Digital
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Ref: NAS-2000059620
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Application Deadline Date: 23/10/2026
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Start Date: 09/11/2026
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Positions Available: 1
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Working Week: Monday - Friday (Times to be confirmed).
Brief Description
Kick-start your IT career with Lacon Childe School - working alongside experienced IT professionals, you'll provide technical support to staff and students, maintain hardware and software systems, support digital learning technologies, and gain valuable industry experience whilst studying for a nationally recognised ICT qualification.
Training to be Provided
You will undertake the Information Communications Technician Level 3 Apprenticeship Standard through TDM.
This nationally recognised apprenticeship will provide training and development in:
- Hardware and Networking
- Software Installation and Support
- Cyber Security Fundamentals
- ICT Administration
- Technical Support Processes
- Customer Service and Communication Skills
You will benefit from:
- Dedicated workplace mentor
- Regular coaching and skills workshops
- Quarterly technical training blocks
- Real-world experience supporting a busy educational environment
- End Point Assessment leading to a recognised Level 3 qualification
Future Prospects
Upon successful completion of the apprenticeship, there may be an opportunity to secure a permanent position within the Trust's IT team.
This role provides an excellent foundation for progression into careers such as:
- IT Support Technician
- Network Technician
- Systems Administrator
- Cyber Security Technician
- Infrastructure Engineer
Start your journey in technology with a role that combines hands-on IT experience, professional training, and the opportunity to make a real impact in education. Build your future whilst helping others achieve theirs.
Vacancy Detail
As an IT Support Technician Apprentice, you'll become an important member of the Trust's IT team, helping to keep technology running smoothly across the school. You'll gain practical experience supporting a wide range of users and systems whilst developing the technical skills needed for a successful career in IT.
Key Responsibilities:
- Deliver first-line IT support to staff and students
- Manage user accounts, passwords and access rights
- Install and maintain hardware and software
- Resolve IT issues across classrooms and offices
- Assist with deploying new technology and equipment
- Maintain IT loan equipment
- Support cybersecurity and network monitoring
- Maintain accurate IT asset records
- Provide IT support for exams and school events
- Set up audio-visual equipment
- Develop technology solutions to support learning
- Support other Trust schools following training
Other Information
- This role is based at Lacon Childe School, Cleobury Mortimer
- Following the first 12 months, there may be opportunities to support other schools within the Trust
- Some support may occasionally be required outside normal school hours for events, productions, and examinations. Any additional hours will be by prior agreement with suitable time off in lieu arrangements
- An enhanced DBS check will be required due to working within a school environment