Business Administration Apprentice
-
Company YORKSHIRE STREET SURGERY
-
Location Rochdale, OL16 1XU
-
Type Apprenticeship
-
Salary Apprenticeship Minimum Wage
-
Sector Business and administration
-
Ref NAS-2000059928
-
Application Deadline Date 23/11/2026
-
Start Date 30/11/2026
-
Positions Available 1
-
Working Week Monday- Friday Working hours to be confirmed with the employer.
Brief Description
An exciting opportunity to join Yorkshire Street Surgery as a Business Administration Apprentice, supporting reception and office operations while completing a Level 3 Business Administration Apprenticeship.
Training to be Provided
You will complete the Business Administration Level 3 Apprenticeship.
Training will include:
- Structured off-the-job training with Rochdale Training
- Business administration and customer service skills
- Communication within a professional healthcare environment
- Data protection and confidentiality awareness
- IT and office administration systems
- End Point Assessment
Future Prospects
- Progression into a permanent administration or reception role
- Development into medical administration or healthcare support positions
- Opportunity to progress within the healthcare sector
Full-time employment?
- Potential permanent role following successful completion of the apprenticeship
Progression Opportunities Identified?
- Yes – administration and healthcare support pathways
Vacancy Detail
Working within the administration and reception team, you will support the smooth running of the GP surgery and help provide an efficient service to patients and healthcare professionals.
Key Responsibilities:
- Greeting patients and visitors professionally at reception
- Answering incoming telephone calls and directing enquiries appropriately
- Booking and managing patient appointments
- Maintaining accurate patient records and confidential information
- Supporting administrative processes across the surgery
- Scanning, filing and organising documents
- Processing emails and responding to basic enquiries
- Supporting clinicians and practice staff with administration tasks
- Using IT systems and healthcare databases
- Maintaining professionalism and confidentiality at all times
This role requires excellent communication skills, strong attention to detail and the ability to work calmly within a busy healthcare setting.