Business Administration Apprentice

The Trainee Business Administrator will support the smooth running of daily business operations by providing administrative assistance across various departments. This role offers an excellent opportunity to gain practical experience in business administration while developing professional skills, knowledge, and workplace behaviours.

The successful candidate will receive training and support to develop competence in office systems, customer service, communication, and business processes.

• Answering calls from customers and sales reps via telephone and responding to queries on email.
• Creating quotes and orders in our in-house ERP system
• Maintaining records and systems to ensure efficiency.
• Receiving deliveries of customers’ orders to be checked and packaged up to send onto customers with relevant paperwork.
• Follow up on customer payments and overdue invoices, resolve invoice queries.
• Assist with financial input and spreadsheet maintenance.
• Look after customers visiting the showroom and make sure that the showroom is always clean and tidy ready for customers.
• Any other task that may be required to support a busy and sales and service office.

Essential Skills Required

• Customer Service – a customer-oriented approach to interacting with customers and other external parties.
• Technical Proficiency – competence in software such as Microsoft office and other digital tools
• Problem solving – identifying issues and being able to develop effective solutions.
• Communication – ability to communicate effectively with customers and other external parties.
• Organisation and time management – able to manage and prioritise multiple tasks and maintain organised records.