Housing & Property Management Level 3 Apprenticeship
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Company CRESTWOOD SERVICES LTD
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Provider AKG (UK) LEARNING LIMITED
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Location TUNBRIDGE WELLS, TN3 0UB
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Type Apprenticeship
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Salary £7,072.00 per year
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Sector Sales, marketing and procurement
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Ref NAS-2000060971
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Application Deadline Date 27/11/2026
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Start Date 07/12/2026
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Positions Available 1
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Working Week Monday – Friday, exact hours to be decided.
Brief Description
Join Crestwood Properties as a Level 3 Housing & Property Management Apprentice, where you’ll gain hands-on experience, develop valuable industry skills and help deliver excellent service to residents while building a rewarding career in housing and property management.
Training to be Provided
An apprenticeship includes regular training with a college or other training organisation. Off-the-job training will follow the time allocations outlined in the Occupational Standard.
Training will take place on-site in the workplace.
Future Prospects
To become permanent member of the team and maybe consider undertaking the Level 4.
Vacancy Detail
Your responsibilities as an apprentice will include (but not be limited to):
- Managing daily lettings schedule, priorities, and onboarding checklist.
- Handling prospective tenant communications on SpareRoom, phone, and email.
- Working alongside Head of Operations, Lettings Manager, and contractors.
- Delivering high-quality check-in experience and tenant retention support.
- Assisting with tenancy terms, deposit choices, and viewing conversions.
- Resolving tenant maintenance queries and borderline referencing cases.
- Adhering to Crestwood Property Solutions SOPs, GDPR confidentiality, and safety expectations.
- Utilising Arthur, LetHQ, Void Tracker, Outlook, and OneDrive platforms.
- Conducting property inventory checks, condition checks, and room readiness.
- Executing Right to Rent checks, CP12, EICR, EPC, and How to Rent compliance.
- Understanding Crestwood Property Solutions rent-to-rent HMO model across Kent properties.
- Managing tenant files, meter readings, and Arthur system records.
- Analysing void tracker metrics and presenting room fill strategies.
- Final portfolio consolidation and end-point assessment readiness.
Other Information
You will need a driving licence and a vehicle to be able to travel to see tenants and properties.