Kia Service/Parts Advisor Apprentice - Basingstoke
-
Company Snows Motor Group
-
Provider SKILLNET LIMITED
-
Location Basingstoke, RG21 6XQ
-
Type Apprenticeship
-
Salary Apprenticeship Minimum Wage
-
Sector Sales, marketing and procurement
-
Ref NAS-2000061575
-
Application Deadline Date 27/11/2026
-
Start Date 30/11/2026
-
Positions Available 1
-
Working Week Monday to Friday, 9.00am to 5.00pm, shifts, may work evenings and weekends.
Brief Description
All Kia Apprenticeships are nationally recognised. In addition, apprentices will be provided with the opportunity to achieve additional recognised qualifications that support apprentices' career development, allowing them to be recognised and accredited Kia Dealer employees. With industry-leading success rates, now is a great time to join!
Training to be Provided
An apprenticeship includes regular training with a college or other training organisation. Off-the-job training will follow the time allocations outlined in the Occupational Standard.
Future Prospects
Apprentices can progress into fully qualified Parts/Service Advisors, branch into the customer service and success team and even work in Sales!
Vacancy Detail
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.
Once qualified, they will be responsible for:
- Customer contact and experience
- Taking customer bookings and scheduling services and repairs
- Communicating the customer's work and faults to the vehicle technicians
- Handling customer complaints
- Advice and guidance for vehicle care and warranty retention and warranty claims
- Taking orders from customers, both face-to-face and over the phone
- Maintaining an ordered stock room and finding parts from stock
- Raising invoices
- Advise on accessories and modifications
- Warranty claims and returns