Customer Service Apprenticeship - Banbury Specsavers

  • Company SPECSAVERS OPTICAL SUPERSTORES LIMITED
  • Location Banbury, OX16 5PN
  • Type Apprenticeship
  • Salary £17,101.92 per year
  • Sector Sales, marketing and procurement
  • Ref NAS-2000061595
  • Application Deadline Date 05/11/2026
  • Start Date 19/11/2026
  • Positions Available 1
  • Working Week Days and shifts to be confirmed. Full-time to include weekend working.

Brief Description

As an apprentice in our store you’ll have everything you need to truly realise your potential - with experience in a full-time role and the support of a global brand, all whilst earning a real wage. You will give customers top-notch advice, give customers a warm welcome and dealing with orders and payments.

Training to be Provided

  • Level 2 Customer Service Practitioner Apprenticeship Standard
  • Functional Skills in maths and English (if required)
  • Blended on / off-the-job training and location to be confirmed

Future Prospects

At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.

Vacancy Detail

  • Giving customers top-notch advice
  • Giving customers a warm welcome to the store
  • Dealing with orders 
  • Efficiently answer telephone calls to the store
  • Advising customers their hearing aids / glasses are ready or delayed as appropriate

Other Information

Before applying, please bear in mind the salary and check that you are able to travel to the store location on a daily basis. This is an entry level position, you must not have worked in the customer service sector before.

Ready to start your adventure?