Business Administration and Reception Apprentice
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Company UNITED KINGDOM EDUCATION & FAITH FOUNDATION
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Provider THE OLDHAM COLLEGE
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Location OL1 1SR
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Type Apprenticeship
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Salary Apprenticeship Minimum Wage
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Sector Business and administration
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Ref NAS-2000061550
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Application Deadline Date 21/11/2026
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Start Date 30/11/2026
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Positions Available 1
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Working Week Monday to Friday 9.30am - 4pm
Brief Description
This role provides reception and administrative support within a charity, acting as a first point of contact for service users and visitors. You will be answering calls and emails, dealing with enquiries, processing referrals, completing basic initial assessment forms and directing information to the appropriate staff.
Training to be Provided
Off the job training will take place at Oldham College and at work
Future Prospects
Continued employment for the right candidate
Vacancy Detail
Reception duties: Welcome people accessing the charity for courses, appointments or meetings with staff, and direct them to the appropriate person.
Telephone and email enquiries: Answer incoming calls, respond to basic queries, take messages, transfer calls and forward emails to the relevant staff members.
Referral administration: Check incoming referrals, make initial telephone contact with service users, complete a basic initial assessment form and forward the information to the appropriate staff member for follow-up.
Practical support for service users: Prepare basic food parcels and clothing packs for individuals accessing the charity’s services.
Promotional materials: Create simple posters and promotional materials to advertise the charity’s services and activities.