Business Administration/ Assistant Buyer Apprenticeship
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Company Hall and Rhodes Security Limited
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Location Brighouse, HD6 1QF
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Type Apprenticeship
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Salary Apprenticeship Minimum Wage
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Sector Business, Administration, Finance and Law
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Ref VAC-01111
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Application Deadline Date 30/11/2026
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Start Date 01/12/2026
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Positions Available 1
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Working Week Monday- Friday, 8.30am - 5.00pm
Brief Description
We are looking for an organised, reliable and motivated Administration Apprentice to join our office team. The role will involve supporting the day-to-day administration of the business while working towards a Business Administration apprenticeship qualification. Full training will be provided, including training on our job management software.
Qualifications Required
GCSEs in Maths and English (or equivalent) at grade 4-9 or equivalent.
Personal Qualities
Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Number skills
Initiative
Non judgemental
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Number skills
Initiative
Non judgemental
Skills Required
Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Number skills
Initiative
Non judgemental
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Number skills
Initiative
Non judgemental
Training to be Provided
Business Administrator Level 3
Future Prospects
Full-time post following completion of the apprenticeship programme
Vacancy Detail
Main Duties
· Booking routine service visits, repairs and other jobs into engineers’ diaries.
· Planning appointments by location to help keep engineers’ routes efficient and reduce unnecessary travel.
· Contacting customers by telephone and email to arrange or confirm appointments.
· Creating new jobs and updating existing jobs within Alarm Master Pro.
· Ensuring customer, site and job information is recorded accurately.
· Allocating the correct engineer and job details before appointments take place.
· Monitoring outstanding jobs and helping to ensure they are progressed or rebooked where required.
· Answering incoming telephone calls and dealing with general customer enquiries.
· Passing technical or urgent queries to the appropriate member of staff.
· Uploading documents, updating records and completing general office administration.
· Supporting other members of the administration team during busy periods.
· Booking routine service visits, repairs and other jobs into engineers’ diaries.
· Planning appointments by location to help keep engineers’ routes efficient and reduce unnecessary travel.
· Contacting customers by telephone and email to arrange or confirm appointments.
· Creating new jobs and updating existing jobs within Alarm Master Pro.
· Ensuring customer, site and job information is recorded accurately.
· Allocating the correct engineer and job details before appointments take place.
· Monitoring outstanding jobs and helping to ensure they are progressed or rebooked where required.
· Answering incoming telephone calls and dealing with general customer enquiries.
· Passing technical or urgent queries to the appropriate member of staff.
· Uploading documents, updating records and completing general office administration.
· Supporting other members of the administration team during busy periods.