Customer Service Advisor Apprentice
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Company GIOMANI DESIGNS LTD
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Provider STAFF SELECT LTD
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Location TIPTON, DY4 9AQ
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Type Apprenticeship
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Salary Apprenticeship Minimum Wage
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Sector Sales, marketing and procurement
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Ref NAS-2000062352
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Application Deadline Date 13/11/2026
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Start Date 16/11/2026
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Positions Available 3
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Working Week Monday - Friday, 9.00am - 5.45pm.
Brief Description
Working on on-line systems picking up customer orders. Processing orders on system sales on items digital on-line chat sales/ Customer enquiries. Talking to customers with product knowledge dealing with enquiries for existing customers checking delivery dates and items available. Processing returns and reviews.
Training to be Provided
Customer Service Practitioner Level 2 Apprenticeship Standard:
- In-house training
- No college day release required
- Coach visits monthly
Future Prospects
May be a permanent opportunity with the business depending on availability and performance.
Vacancy Detail
- Dealing with all customer related enquiries
- Working on on-line systems
- Picking up customer orders on system
- Processing orders on system
- Sales on items via digital on-line chat
- Dealing with Customer queries
- Talking to customers on the Telephone giving product knowledge and availability on items
- Dealing and processing returns and refunds
- Dealing with enquiries from existing customers with delivery information
- Processing customer reviews on items/products
Other Information
- Must have a good level of English
- Competent with use of IT/computer
- Must have a clear and well spoken manner and tone and be confident to communicate on the telephone