Export Logistics & Administration Apprentice
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Company Edmund Bell
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Location Rochdale, OL16 4NG
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Type Apprenticeship
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Salary £16,224.00 per year
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Sector Business and administration
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Ref NAS-2000062662
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Application Deadline Date 01/12/2026
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Start Date 07/12/2026
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Positions Available 1
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Working Week 8.45am to 5.15pm, Monday to Friday. 4.00pm Friday finish every other week.
Brief Description
An opportunity to develop your administration skills in a busy office. Supporting Export Account Managers, you will prepare weekly customer reports, track orders, book collections and assist with sales administration. You will communicate with customers, managers and logistics partners to keep orders moving and information accurate.
Training to be Provided
Business Administrator Level 3 Apprenticeship with Rochdale Training, combining workplace experience and training. Apprenticeship standard delivered on site at the Employer premises.
Future Prospects
The role provides experience across export logistics, customer account support and administration.
Vacancy Detail
- Prepare and send weekly customer reports, including back-order reports, packing lists and shipment tracking updates.
- Send weekly back-order reports to agents and Business Development Managers (BDMs).
- Review the Date Change Report daily and update customers on delayed back orders.
- Request shipping quotations from carriers.
- Book collections, including daily DHL pickups and K&N trailers.
- Liaise with DHL, K&N, UPS and other carriers for live shipment information.
- Prepare DHL collection paperwork and daily K&N trailer invoice documentation.
- Log VIP customer shipments with K&N for follow-up and KPI tracking.
- Order DHL and UPS stationery and create customer-specific shipping labels.
- Arrange parcel dispatches for other departments.
- Help Internal Account Managers log sales opportunities and create and send quotations.
- Release back orders and follow up with the warehouse on outstanding orders.
- Attend monthly KPI meetings with the line manager and take part in regular training.