Medical Secretary Apprentice
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Company Gateshead Health NHS Foundation Trust
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Provider GATESHEAD COUNCIL
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Location Tyne and Wear, NE9 6SX
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Type Apprenticeship
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Salary £25,272.00 per year
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Sector Business and administration
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Ref NAS-2000062905
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Application Deadline Date 19/11/2026
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Start Date 05/01/2027
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Positions Available 1
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Working Week Monday to Friday 9am - 5pm
Brief Description
The post holder will support the medical secretarial team with administrative, clerical and typing duties, including audio/digital dictation, patient correspondence, telephone enquiries, record keeping and use of Trust clinical and administrative systems, while working in accordance with Trust policies and confidentiality requirements.
Training to be Provided
You will undertake a Level 3 Business Administration apprenticeship and the Level 3 Certificate in Medical Terminology, which will be delivered on-site, one day per week.
Future Prospects
Upon successful completion of the apprenticeship and sign off of the required comptencies, you will progress into a band 3 role.
Vacancy Detail
- To provide clerical and administrative support to the medical secretarial team under supervision.
- To develop skills in audio/digital dictation, copy typing and the preparation of accurate clinical correspondence.
- To input, retrieve and update patient information using Trust systems, ensuring records are accurate, timely and confidential.
- To deal with telephone, email and face-to-face enquiries from patients, relatives, clinical teams and external agencies, escalating queries where appropriate.
- To assist with filing, scanning, photocopying, distribution of correspondence and other general office duties.
- To maintain strict patient confidentiality and comply with Trust information governance policies at all times.
- To attend training, supervision sessions and regular reviews with the line manager, assessor and apprenticeship or training provider.
- To develop an understanding of medical terminology, departmental procedures and the role of the medical secretary within the wider clinical team.
Other Information
PLEASE NOTE it is a requirement of this Trust that all successful applicants pay for their DBS certificate if a check is required for the post. This will be done through deduction from your monthly pay over a maximum of three months. It is also a requirement that all successful applicants register or are registered with the DBS update service where a DBS is required.
All new entrants to the NHS will be appointed on the minimum of the pay scale in line with Terms & Conditions.
Applications from job seekers who require Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications where the post is eligible.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.
Candidates who require sponsorship are strongly advised to visit the UK Border Agency website and familiarise themselves with what is required. There is a facility on this site to access the points based calculator and work through an example which should assist candidates in their understanding of the process.