Administration Assistant Apprentice (Level 2) - Receptionist
-
Company DRS CUFF,EDGERLEY & OLIVER
-
Provider DAMAR LIMITED
-
Location CORNWALL, TR12 7DQ
-
Type Apprenticeship
-
Salary Apprenticeship Minimum Wage
-
Sector Business and administration
-
Ref NAS-2000063098
-
Application Deadline Date 04/12/2026
-
Start Date 14/12/2026
-
Positions Available 1
-
Working Week Monday to Friday, on a rotational shift basis.
Brief Description
A very exciting and new opportunity has arisen to work as part of the practice reception and administrative team. You will be providing a friendly, professional and efficient service to patients, visitors and members of the practice team.
Training to be Provided
Administration Assistant Level 2 apprenticeship standard.
Future Prospects
Upon successful completion of your Level 2 apprenticeship qualification, there may be an opportunity to progress further whilst also undertaking your Level 3 apprenticeship!
Vacancy Detail
- Welcome and assist patients and visitors in a friendly, courteous and professional manner.
- Deal with routine patient enquiries in person and by telephone, seeking assistance from experienced colleagues when required.
- Answer and direct telephone calls appropriately in accordance with practice procedures.
- Support patients in accessing the appropriate member of the practice team or service.
- Monitor patient arrivals and the waiting room and keep the appointment system updated.
- Provide a professional and respectful service to all patients, including those who may be anxious, distressed or have additional needs.
- Learn how to deal appropriately with challenging or sensitive situations, with support from experienced staff.
- Alongside reception responsibilities, the successful candidate will gain experience supporting the administration team with a range of administrative duties as and when required.