Business Administration Apprentice
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Company HYDRASUN LIMITED
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Provider MIDDLESBROUGH COLLEGE
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Location Stockton-On-Tees, TS17 9LN
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Type Apprenticeship
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Salary £16,263.00 per year
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Sector Business and administration
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Ref NAS-2000063344
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Application Deadline Date 30/11/2026
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Start Date 10/12/2026
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Positions Available 1
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Working Week Monday - Friday.
Brief Description
The Technical Sales Apprentice will support the Customer Service and Sales teams whilst working towards a recognised apprenticeship qualification. The role provides the opportunity to develop knowledge of technical products, customer service, sales processes and business operations within the engineering and industrial supply sector.
Future Prospects
Upon successful completion of the Level 3 Business Administrator Apprenticeship, there may be the opportunity to secure permanent employment, depending on business needs and available vacancies at the time.
Vacancy Detail
- Assist in responding to customer enquiries in a professional, accurate and timely manner.
- Support the preparation, submission and follow-up of quotations under supervision.
- Develop an understanding of customer requirements and assist in identifying appropriate products and solutions.
- Support the processing and management of customer orders from receipt through to delivery and invoicing.
- Build and maintain positive working relationships with customers, suppliers and internal departments.
- Assist in handling and resolving customer complaints, escalating issues where appropriate and ensuring a positive customer experience.
- Maintain accurate customer records, correspondence and documentation.
- Support the team in achieving enquiry response times and order fulfilment targets.
- Learn how to identify opportunities to provide additional products and services that add value to customers.
- Deliver a professional, proactive and customer-focused service at all times.