Apprentice Delivery Support Officer

  • Company Solihull Metropolitan Borough Council
  • Location West Midlands, B91 3QB
  • Type Apprenticeship
  • Salary £24,552.00 per year
  • Sector Business and administration
  • Ref NAS-2000063459
  • Application Deadline Date 22/11/2026
  • Start Date 31/01/2027
  • Positions Available 1
  • Working Week Monday - Friday 9.00am - 5.00pm.

Brief Description

To assist the Delivery Team in Employment and Skills with appropriate administrative duties and help to deliver services in its main office (Chelmsley Wood Town Centre), the role will comprise reception duties, administration for the Delivery Team and supervision of daily work plans for supported staff in the service.

Training to be Provided

Monthly workshops will be held at the workplace.

Future Prospects

There is no guarantee of a permanent role at the end of the apprenticeship but you will be able to apply for any internal vacancies.

Vacancy Detail

  • To provide reception duties for Solihull Works (Chelmsley Wood Town Centre)
  • To support the Lead Officer (Supported Internships) providing administrative support to help move events, meetings and actions forward to help deliver the internship programme in Solihull
  • To help manage the work plans of supported staff (Learning Difficulties) that are working in Employment & Skills, provide help to deliver and support on the job and help out with technical issues such as IT equipment set up or failure
  • To maintain IT and paper-based monitoring and compliance systems in accordance with the needs of the team and appropriate to the level of the role
  • To support Outreach and Engagement to deliver One Front Door, referral sign up for Employment & Skills Team and partners to provide support to residents
  • To assist in the running of the centre providing requirements to ensure daily running and responding to internal / external requests for information

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