Lettings Administrator Apprentice
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Company BPMG LIMITED
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Provider INTEC BUSINESS COLLEGES LIMITED
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Location IG2 6EW
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Type Apprenticeship
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Salary Apprenticeship Minimum Wage
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Sector Business and administration
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Ref NAS-2000063504
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Application Deadline Date 07/12/2026
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Start Date 08/12/2026
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Positions Available 1
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Working Week Office Opening Times: Monday to Friday 9.30am – 5.00pm, with 30minutes for lunch. Candidate will work a minimum of 32.5hours between our office opening timings.
Brief Description
Client Communication: Registering applicants, booking viewings, and matching tenants to properties.
AI Integration: Using automated CRM systems, AI-driven chatbots for lead qualification, and automated listing descriptions.
Negotiation & Admin: Assisting with offers, referencing, and tenancy agreements under supervision.
Training to be Provided
- Business Administrator Level 3
- Monthly Tutor/Sessions Online (no need to travel to another destination)
- Work-Based Training
- Functional Skills (Online) Tutor/Assessor Training Monthly (if necessary)
Future Prospects
Upon successful completion of this apprenticeship you may be considered for a permanent role with more responsibility.
Vacancy Detail
We are looking for an enthusiastic and organised Office Administrator apprentice to support our Lettings and Property Management teams, while gaining experience across all areas of a busy estate agency.
Key Responsibilities:
General Administration
- Answering calls, emails and greeting clients
- General filing, scanning and document preparation
- Updating and maintaining accurate CRM records
- Managing keys, post, stationery and general office organisation
- Providing administrative support to the wider team
Lettings Administration
- Preparing APTs and tenancy documentation
- Processing and chasing tenant/guarantor referencing
- Assisting with Right to Rent checks and tenancy compliance
- Arranging inventories, check-ins and other tenancy appointments
- Preparing move-in documentation and maintaining tenancy files
- Assisting with renewals, rent reviews and general lettings administration
Property Management
- Logging maintenance issues and work orders
- Liaising with and chasing contractors
- Arranging inspections, inventories and check-outs
- Monitoring and chasing Gas Safety Certificates, EICRs, EPCs and other compliance documents
- Supporting the property management team with day-to-day administration
Other Information
- Candidate will ideally be driving already or at least be taking lessons
- Candidate must have IT skills
- Confidence
- Enthusiastic about the role
- Willing to learn
- Professional telephone manner