Customer Service/Administrative Apprentice
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Company: PARAGON TRAFFIC MANAGMENT LTD
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Location: SCUNTHORPE, DN15 6UH
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Sales, marketing and procurement
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Ref: NAS-2000009800
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Application Deadline Date: 27/03/2026
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Start Date: 06/04/2026
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Positions Available: 1
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Working Week: Monday to Friday between 9am - 5pm.
Brief Description
Paragon provides a client-centric Traffic Management Service with strong sector experience and has seen the team grow to over 60 members of staff, 2 depots and head offices in North Lincolnshire. They are now looking to recruit a Customer Service/Administrative Apprentice to work with the Design and Surveying Manager.
Training to be Provided
Level 2 Customer Service Practitioner Apprenticeship Standard:
- Functional skills in maths and English (if required)
- End-Point Assessment (EPA)
- One to one tutor assessor support in the workplace
- Attending weekly classes covering health and safety and equality and diversity and working towards completing the EPA
Future Prospects
The successful candidate will be given the opportunity of full-time employment upon completion of the apprenticeship.
Vacancy Detail
- Create and amend detailed AutoCAD Traffic Management Plans
- Communicate both verbally and written with internal and external customers
- Drawings are to be created in line with Chapter 8 Legislation
- Use Google Maps and Google Earth as reference for layouts
- Communicate details from survey information supplied by each project co-ordinator
- Work to the agreed time frames given by your line manager
- To create and manufacture special legend signs and advance warnings according to upcoming operational requirements
- Ensure all TM plans are completed and submitted for approved within 24 hours of the initial enquiry being received working with the Design & Surveying Manager on this
- To assist the Design & Surveying Manager where applicable and when requested
- Assist where applicable with site photo checking