Customer Service/Admin Apprentice
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Company: Healing Surgery
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Location: GRIMSBY, DN41 7JB
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Sales, marketing and procurement
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Ref: NAS-2000010728
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Application Deadline Date: 27/03/2026
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Start Date: 06/04/2027
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Positions Available: 1
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Working Week: Monday-Friday, shifts to be confirmed.
Brief Description
Healing Health Centre has an excellent opportunity for a Customer Service/Administration Apprentice to work within their busy office department. The role will include communicating with patients in person and via the telephone, and assisting with day-to-day tasks and enquiries.
Training to be Provided
Level 2 Customer Service Practitioner Apprenticeship Standard:
- Functional skills in maths and English (if required)
- End-Point Assessment (EPA)
- One-to-one tutor assessor support in the workplace
- Attending weekly classes covering health and safety and equality and diversity and working towards completing the EPA
Future Prospects
- The successful candidate will be given the opportunity of full-time employment upon completion of the apprenticeship
Vacancy Detail
- Answering calls; communicating with patients/other visitors in person
- Assisting with appointments
- Assisting with day-to-day enquires
- Liaising with staff members