Retail Parts Advisor Apprenticeship
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Company: Mercedes-Benz Trucks and Vans Norwich
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Location: NR6 6HE
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Sales, marketing and procurement
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Ref: NAS-2000011040
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Application Deadline Date: 30/08/2026
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Start Date: 01/09/2026
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Positions Available: 1
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Working Week: TBC by employer.
Brief Description
The role of a Retail (Parts) Advisor Apprentice is diverse. You’ll be working behind the scenes receiving deliveries & at the front desk serving Mercedes-Benz customers. You’ll learn skills in managing stock, merchandising, forecasting & analysing purchasing habits, as well as developing your ability to retain customers.
Training to be Provided
You will learn the key principles, practices and skills that underpin the role. You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations.
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.
Future Prospects
Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
- Parts process specialist
- Parts supervisor
- Parts manager
- After sales manager
- May lead to sales executive
Vacancy Detail
The role of a Retail (Parts) Advisor Apprentice:
- Building and maintaining relationships with internal and external customers both in person and over the phone
- Developing relationships with other departments
- Preparing orders
- Meeting deadlines
- Stock control/Management
- Processing Warranty Claims and Payment
- Identifying Parts
- Business development/ Planning
- Marketing and Visual Merchandising
- Forecasting and Budgeting
- Managing logistics including organising and arranging deliveries
Other Information
Please consider the time to travel to the site of employment daily and consider the cost of travel in relation to apprenticeship wages. The employing retailer dictates the remuneration that apprentices receive. They are required to pay, at least, the National Minimum Wage.