Customer Service Team Apprentice
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Company: MITCHELL'S (OF MANSFIELD) LTD
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Location: NOTTINGHAMSHIRE, NG17 3FW
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Type: Apprenticeship
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Salary: £17,264.00 per year
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Sector: Sales, marketing and procurement
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Ref: NAS-2000017611
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Application Deadline Date: 30/04/2026
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Start Date: 01/05/2026
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Positions Available: 2
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Working Week: Monday to Friday, hours between 08:30 and 18:30
Brief Description
A great opportunity to work in a busy office environment, providing excellent customer service support.
Training to be Provided
Customer Service Practitioner Level 2.
We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.
Future Prospects
For the right candidate who successfully completes this apprenticeship, there may be the opportunity to progress their career with the company.
Vacancy Detail
- Answering the telephone
- Dealing with enquiries
- Using different systems
- Assisting the online sales team
- Producing reports
- Manifesting consignments
- Problem solving
- Forging good relationships with customers and team members
- Be able to respond to emails efficiently and professionally