IT Apprentice
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Company: KAINUU LTD
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Location: Bolton, BL1 1HL
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Type: Apprenticeship
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Salary: £18,000.00 per year
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Sector: Digital
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Ref: NAS-2000017624
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Application Deadline Date: 25/03/2026
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Start Date: 25/04/2026
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Positions Available: 1
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Working Week: Monday - Friday. Shifts to be confirmed.
Brief Description
We are looking for ICT Apprentices who can combine technical skills with strong communication and customer service. This role offers hands-on experience in IT support, networking, and system integration while working toward a nationally recognised qualification.
Training to be Provided
- Information Communications Technician Level 3 Apprenticeship Standard
Future Prospects
- This role could grow into a full-time position after your apprenticeship ends
Vacancy Detail
- Investigate and communicate network requirements for upcoming projects
- Assist with system integration, including configuration and testing of hardware and software such as switches, routers, and AV devices
- Communicate effectively with client IT departments to support network and firewall configurations
- Maintain internal IT systems including Office 365, user setups, password resets, and software updates
- Troubleshoot and resolve technical issues across hardware and software
- Provide excellent customer service and ensure queries are handled professionally
Other Information
- Full UK driving licence and access to a vehicle
- Strong communication skills and a professional approach
- Previous customer service experience (ideal)
- Ability to troubleshoot and analyse problems logically
- Adaptable and able to manage multiple tasks
- Basic IT knowledge and willingness to learn new systems