Maintenance Operative Apprentice

The apprentice will work alongside experienced maintenance operatives as part of an in-house team delivering maintenance services to residential blocks and communal areas. An average day or week will involve a mix of planned maintenance tasks, reactive repairs, learning activities, and site-based support work.

Key tasks will include:

• Assisting maintenance operatives with general handyman and property maintenance duties across multiple residential sites


• Supporting reactive maintenance works such as attending reported defects, minor repairs, and emergency call-outs under supervision


• Assisting with planned maintenance programmes, including regular inspections, preventative works, and scheduled repairs


• Carrying out basic repairs and maintenance tasks under supervision, including minor plumbing works (e.g. replacing taps, fixing leaks, clearing blockages), basic carpentry, and simple repairs to fixtures and fittings


• Supporting painting and decorating works, including surface preparation, patch repairs, and finishing of communal areas


• Assisting with basic electrical-related tasks where appropriate, such as changing light fittings, replacing bulbs, and safe isolation procedures (non-qualified work only)


• Learning to safely select, use, and maintain hand tools and basic power tools in line with company procedures


• Following health and safety requirements at all times, including use of PPE, manual handling techniques, COSHH awareness, and site risk assessments


• Assisting in identifying maintenance issues during site visits and reporting findings accurately to supervisors or the property inspector


• Supporting the completion of job sheets, maintenance logs, photographs, and digital reporting systems


• Assisting with stock control, materials handling, and keeping maintenance vehicles and storage areas organised


• Developing customer service skills when working in occupied properties, including professional communication with residents and site staff


• Working as part of a team to meet service levels, response times, and quality standards expected by the block management company


• Attending off-the-job training, toolbox talks, and apprenticeship review meetings as required


• Throughout the apprenticeship, the apprentice will progressively take on more responsibility as skills and confidence develop, moving from observation to supervised tasks and, where appropriate, independent work