Lettings and Property Management Apprentice
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Company: FLETCHER AND COMPANY LETTINGS LTD
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Location: Derby, DE24 8LZ
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Sales, marketing and procurement
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Ref: NAS-2000018199
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Application Deadline Date: 01/04/2026
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Start Date: 20/04/2026
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Positions Available: 1
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Working Week: Monday to Friday, 09.00 - 17.30. There is an option of working 1 in 2 Saturdays. Anyone that works a Saturday, gets a day off the next week. For example, if you work 09.00 - 14.00 on Saturday, you will still get the whole day off in the week.
Brief Description
As part of our lettings team, you will receive comprehensive training across the entire lettings lifecycle, gaining hands-on experience in all aspects of the process. From initial property marketing through to tenancy management and client care, you will play a key role in delivering a seamless experience for landlords and tenants alike.
Training to be Provided
- In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Customer Service qualification which will help start your career and give you an insight into the businesses processes and procedures
- Our training is all completed both face to face, and remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
- You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Future Prospects
A full time position within the business and the opportunity to grow within the team.
Vacancy Detail
Key Responsibilities:
- Supporting the marketing and promotion of rental properties
- Assisting with applicant enquiries, viewings, and tenant referencing
- Preparing tenancy documentation and coordinating move-ins
- Managing property maintenance and contractor liaison
- Building strong relationships with landlords and tenants
- Supporting compliance, inspections, and general property management duties
- Contributing to team targets and delivering exceptional customer service
What We Offer:
- Full training covering every stage of the lettings and management process
- Structured onboarding with ongoing mentoring and support
- Regular 1-to-1 reviews and performance appraisals
- Continuous professional development opportunities
- A collaborative and forward-thinking working culture
- The chance to build a rewarding career within a respected, ambitious and growing independent agency
About You:
- A positive, proactive, and professional approach
- Strong communication and organisational skills
- A genuine interest in property and customer service
- Ability to work both independently and as part of a team
- Desire to learn, develop, and grow within the role
If you are passionate about property and want to be part of a progressive, respected agency where your development is genuinely supported, we would love to hear from you.